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Fire & Emergency Services

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1. Does Fishers have laws regarding fireworks?

Yes. In 2013, Fishers passed a fireworks ordinance explaining what fireworks may be used and when they may be used.

2. What kind of burning is permitted?

Fires are permitted for celebrating Twelfth Night ceremonies, school pep rallies, scouting activities, recreational and cooking purposes (i.e., camp fires),and residential burning (burning is absolutely prohibited in apartment complexes and mobile home parks). Learn more.

3. How do I become certified in CPR?

You may contact Fishers Department of Fire and Emergency Services at 317-595-3200 to make a request for a specific course. We provide certifications in Healthcare Provider CPR, Heartsaver CPR and AED or Heartsaver CPR, AED and First Aid. Our instructors can provide individual or group sessions and fees are priced according to type of class and size.

4. How do I get a copy of my run report?

You may contact EMS/Training Administrative Assistant Barb Hathaway by email or at 317-595-3200 during our normal business hours on Monday through Friday from 8:30 a.m. - 4:30 p.m. You will be required to show a picture ID and fill out the necessary HIPAA forms mandated by federal law. You may also request your records be sent in electronic format.

5. Whom do I talk to about my bill?

For questions concerning your bill, please contact The Accumed Group, the billing company for Fishers Department of Fire and Emergency Services, at 800-926-6985. If you feel like there is an error or discrepancy in your billing, please call 317-595-3200.

6. How do I obtain a copy of my invoice?

You may contact The Accumed Group, the billing company for Fishers Department of Fire and Emergency Services, at 800-926-6985.

7. How do I pay my bill?

To pay your bill, please contact The Accumed Group. This is the billing company for Fishers Department of Fire and Emergency Services. They can be reached at 800-926-6985. Business hours are Monday - Friday from 8:30 a.m. - 5 p.m. EST.

You can also deliver your payment to the Fire Station 91 Headquarters and ask for the EMS Administrative/Training Assistant. Our business hours are from 8:30 a.m. to 4:30 p.m., Monday through Friday.

8. How do I apply for financial hardship?

To apply for financial hardship, please contact The Accumed Group, the billing company for Fishers Department of Fire and Emergency Services, at 800-926-6985. You may also contact Barbara Hathaway at 317-595-3225, or by email to request an electronic copy of the needed forms.

9. Do the EMTs on the ambulances fight fires too?

Yes, all of the personnel responding on fire department emergency vehicles are firefighters and EMT’s, and some are also paramedics as well.

10. What do firefighters do all day?

A normal day for our fire fighters consists of daily meetings, physical fitness, fire, and EMS trainings, daily cleaning and maintenance of the house and trucks, meal preparations, and emergency runs. Each evening after meals is spent cleaning and preparing the house for the next day’s crew.

11. Where do the firefighters sleep?

Each station has a general bunk room where all firefighters sleep at night. The large rooms are lined with single beds and foot lockers for each person's bedding. Men and women share the bunk room but do have separated locker rooms for dressing and showering. All members sleep in uniform t-shirts and gym shorts so they are ready to respond to emergencies in the middle of the night.

12. Why do I see fire trucks at the grocery story?

The fire crews go to the stores daily to purchase food supplies for the day’s meals. Meals are prepared and eaten together in a family atmosphere. They are bought by the individual firefighters as part of their daily expenses.

13. Why do multiple trucks come to my emergency when I call 911?

Some emergencies require more people to mitigate the situation. For instance if someone needs to be lifted or moved, it is safer for the injured person and the firefighters to have more help to decrease the likelihood of injuries. Sometimes the closest truck is sent with personnel to assure help is obtained quickly until the most appropriate truck can arrive.

14. Why do the fire stations have big screen televisions in the day rooms?

These televisions are bought by the firefighters and not by the city's funds. Each firefighter pays dues weekly into a general fund, called the "house fund," which pays for items such as condiments for meals, cable TV services, house decorations, pots and pans, and televisions.

15. How do your shifts work? What are the benefits of working this schedule?

Shift firefighters work a 24 hour work day with 48 hours off in between shifts. There are three shifts that report to work on their respective day at 7 a.m. and work until 7 a.m. the following day. This schedule provides a team concept with crews that are often providing services and completing duties that cannot be accomplished in an eight-hour shift. Economically, it benefits the community because fewer firefighters are needed to provide a 24 hour response.

16. How do I apply for the Fire Department?

Please complete the Job Interest Card Form if you wish to receive more info about working at FPD.

17. If I want to become a firefighter or EMT, what kind of classes should I take in school?

A high school diploma or equivalent is required and college level studies are preferred. All general studies are helpful to become a well-rounded employee with special emphasis on sciences, math, and English. Entry level courses with focus on firefighting and EMS are: Firefighter I / Firefighter II and EMT-B. These classes will provide a basis of helpful knowledge but are not generally required for application to the Fire Department.

18. What are the hours of the fire department? How do I contact them?

For non-emergency calls for assistance, please call 317-846-2525. For all emergencies call 911.

The Fire Department administrative offices are located at 2 Municipal Drive, Fishers, Indiana. Normal business hours are from 8:30 a.m. to 4:30 p.m., Monday through Friday.

You may reach administrative staff by visiting the office or by email .

19. What is the ISO rating for Fishers?

Fishers holds an ISO rating of 2 for hydranted and non-hydranted areas.

20. What emergency services does the fire department provide?

Fishers Department of Fire and Emergency Services provides:

• Fire suppression and rescue
• Automobile extrication
• Emergency medical care both advanced life support and basic life support
• High and low angle rope rescues
• Confined space rescue
• Collapsed building rescue
• Hazardous materials response
• Swift water and top-water rescue
• Dive rescue in open waters

Learn more about the Fishers Fire Department.

21. How do I schedule a visit with the Fire Department?

Contact Fishers Fire Department by email or at 317-595-3200