Sewer Billing & Payments

How to Pay Your Bill

Fishers Utilities customers have multiple ways to pay their sewer bill: 

  1. Via mail: mail your check, Payable to Fishers Sewer Utility, to P.O. Box 426 along with the remittance coupon located on the bottom third of your statement. No convenience fee applies.
  2. Via online: visit fishers.in.us/utilitypay and access your online account to pay via credit card or e-check. A $2.95 convenience fee applies.
  3. Via bank or credit union: use your financial institution's bill pay services. Convenience fees will be determined by your financial institution.
  4. Via in-person: visit the City Services Building at 3 Municipal Dr. to pay by cash only. City Services is open M-F 8:30 a.m. - 4:30 p.m. Excluding holidays.  

FAQs

Answers to frequently asked questions regarding your bill or payments can be found here. 

Billing Timeline

Residential

For former HSE Utilities customers: Fishers Utilities bills the property owner unless the property is tenant-occupied. This bill comes monthly directly to the property address on record per the Hamilton County Assessor's Office.  All start-stop forms will be processed prior to the billing cycle to ensure up-to-date recipients. Residential sewer bills are processed and mailed by mid-month. Payments are considered late after 17 days past the due date.

For Fishers Utilities customers (prior to 1/1/22): Fishers Utilities bills property owners monthly. This bill comes directly to property owners on record per the Hamilton County Assessor's Office. All start-stop forms will be processed prior to the billing cycle to ensure up-to-date recipients. Residential sewer bills are processed and mailed by mid-month. Payments are considered late after 17 days past the due date.

Commercial 

For former HSE Utilities customers: Commercial sewer and/or FOG service is billed monthly. The bill is tied to the tenant. If you are the property owner, it is your responsibility to pay Fishers Utilities. Tenants should contact property owners with questions or concerns. 

For Fishers Utiltiies customers (prior to 1/1/22): Fishers Utilities bills property owners monthly. This bill comes directly to property owners on record per the Hamilton County Assessor's Office. All start-stop forms will be processed prior to the billing cycle to ensure up-to-date recipients. Commercial sewer bills are processed and mailed at the beginning of the month. Payments are considered late after 17 days past the due date.

Start-Stop Service

Moving or changing property ownership? Complete the start-stop service form here. If the property is within the Fishers Sewer District (generally west of I-69 and indicated by an account number that begins with a 1.), the deeded owner of the property must complete the form.