Account Management
Moving? Contact information changing? Sign up or manage your online account.
If you need assistance, contact customer service at 317-595-3140 or utilities@fishers.in.us. Start/stop requests must be made online here.
Start-Stop Service
Start-stop requests must be made online here.
Repairs & Concerns
Are you experiencing a service or equipment issue that is not considered an emergency? Submit your question or concern to Fishers Connect to be addressed within 1-2 business days.
Infrastructure Emergencies
For sewer or stormwater emergencies, dial 317-773-1282 for 24/7 dispatch. Fishers Utilities has a 24/7 on-call response team available.
Customer Service
For billing, payment, or account questions, contact Fishers Utilities customer service Monday through Friday from 8:30 a.m. to 4:30 p.m. at 317-595-3140 or utilities@fishers.in.us.
Financial Assistance
Local township offices can provide financial assistance for those who qualify. Learn more about available assistance.