Fishers COVID-19 FAQs

Find answers to frequently asked questions on COVID-19 below.

Topics

COVID-19 Information & Medical Support
Mayors’ Recovery Plan
City of Fishers Operations
Schools & Daycares
Travel Restrictions
Local Businesses & Service Providers
Support & Resources

COVID-19 Information & Medical Support

Masks

Effective Friday, July 24, masks are mandatory within Fishers city limits. For more information, visit the info page here

Contact Us

  • COVID-19 Hotline: Call 317-595-3211 if you have questions or need assistance. Open  Monday - Friday from 8:30 a..m. to 7 p.m.

Symptoms?

  • Call your physician’s office before you visit their office or emergency room.
  • The Fishers Health Department provides free testing for Fishers residents. Visit FishersRecovery.com to learn more.
  • Follow steps to help prevent the disease from spreading.

What should I do if I have symptoms of COVID-19? 

If you believe you have symptoms of COVID-19, the Fishers Health Department recommends you schedule a test to confirm your case. It is recommended that those experiencing symptoms, and who are presumptive-positive, quarantine for 10 days.

Free COVID-19 testing is available for all residents ages 12 and up. Residents wishing to secure a COVID-19 testing appointment for their minor child(ren) 12 and older will need to consent for any minor and accompany the child to the testing.

Minor children who are sick or experiencing any unusual symptoms should be fully assessed by their primary medical provider. The assessment and COVID-19 testing are not medical evaluations and should not be considered a substitute for any testing ordered by a medical provider.

Currently, the Fishers Health Department is not providing antibody/antigen testing. See the full statement on this policy.

Find information on other testing sites.

What resources are available for Fishers residents to get information on the COVID-19 situation locally?

The City of Fishers has established a COVID-19 hotline (317-595-3211) where residents can ask questions and get information about available resources. The hotline is open  Monday - Friday from 8:30 a..m. to 7 p.m.

The Fishers Health Department has a COVID-19 information page with info on the local situation and recommendations for residents, along with links to healthcare resources.

For information on Mayor Fadness’ Fishers Recovery Plan, visit FishersRecovery.com.

The City and Fishers Health Department will continue to provide updates on Twitter, Facebook, Instagram and Nextdoor.

For information on COVID-19 cases in Hamilton County, please visit the Hamilton County Health Department website.

The Indiana State Department of Health has established a hotline for general public questions related to COVID-19. Please contact the ISDH Epidemiology Resource Center at 877-826-0011 24/7 or e-mail.

Where can I find information and resources from the state? 

Public resources from Governor Holcomb’s office are available here. Senator Young also has a toolkit of resources, available here.

Are there local blood centers or blood drives where I can donate blood?

Verisiti Blood Center of Indiana: 

11005 Allisonville Rd, Suite C
Fishers, IN 46038
317-576-9680

Hours:
Monday-Thursday: 10 a.m. - 7 p.m.
Friday: 7 a.m. - 2 p.m.
Saturday: 6 a.m. - 2 p.m.
Sundays: 6 a.m. - Noon on a rotating schedule

Versiti is also collecting plasma from those who recovered from COVID-19 to provide to hospital partners to treat other coronavirus patients. You can learn more about the convalescent plasma program here.

Mayor’s Community Recommendations & Recovery Plan

Where can I find information on Mayor Fadness’ Fishers Recovery Plan?

Visit FishersRecovery.com or read the press release here.

City of Fishers Operations

Has the City of Fishers shut down operations? 
City operations remain open and essential. Masks are required in all government buildings.

The Fishers City Services Building will prioritize serving those in high-risk categories from 9 – 9:30 a.m., Monday through Friday.

Special Events

How do I obtain a special event approval for my event of over 250+ people?

Effective July 23, special and seasonal events planned for 250+ attendees must obtain approval from Fishers Health Department and submit a COVID-19 safety plan at least 7 days prior to the event. Learn more.

City Events

The Fishers Farmers’ Market is open every Saturday from 8 a.m. - noon at the Nickel Plate District Amphitheater. Online ordering with home delivery is also available. Online orders can be placed beginning every Sunday at 9 a.m. through Wednesdays at noon. Orders will be fulfilled by no-contact home delivery on Saturdays.

8 – 8:30 a.m. is designated as a special shopping time for those 65+, high-risk, or immunocompromised. All are welcome between 8:30 a.m. and noon.

The market is practicing and encouraging social distancing guidelines. Booths are spaced further apart, shoppers are spaced when waiting in lines, and overall capacity is limited. Shoppers should wear a mask while visiting the market and not touch for-sale items unless they are planning to purchase those items. Reusable bags are not permitted at this time. 

Fishers Parks

Fishers is opening its park facilities with a phased approach, coinciding with Governor Holcomb’s Back on Track Indiana plan. 

  • Fishers Parks playgrounds and restrooms are open. Drinking fountains in Fishers Parks remain closed.
  • Splash pads at Billericay Park and Holland Park are open. Face coverings are recommended for ages 2+ outside the water area (not to be worn in the water area).
  • Saxony Lake and Beach is open daily from 11 AM - 7 PM.
  • Shelter and facility rentals for up to 250 people continue. Make a reservation.
  • Athletic field rentals for non-contact sports for groups of 250 resume

As Fishers Parks phases toward fully opening, under the guidance of the Fishers Health Department, residents are encouraged to take the necessary precautions to slow the spread of COVID-19:

  • Wear a mask or face covering (mandatory in Fishers city limits)
  • Practice social distancing: stay 6 feet apart and avoid congregating
  • Wash your hands frequently or use an alcohol-based hand sanitizer

Fishers Parks’ reopening schedule is subject to change dependent upon the Governor’s Back on Track Indiana plan and subsequent Executive Orders.

Fishers Parks continues to implement social distancing measures at parks and venues. This includes:

  • Face coverings for staff (face coverings for guests required)
  • Additional cleaning measures at venues
  • Social distance between tables inside venues

City Court

The City Services Building, and the traffic ticket payment window, are now open to the public. Traffic tickets can be paid during regular business hours. The traffic payment kiosks in the City Services Building, for making credit card payments in person, are not currently available. In-person payments at the City Services Building can only be paid by cash, cashier’s check, or money order at this time.

Initial hearings have resumed to in-person under social distancing rules.

Transactions

Residents can continue to make transactions online, including paying tickets, sewer and stormwater bills, and permit application and payment. DPW & Engineering Projects are proceeding business as usual with staffing precautions in place.

Police & Fire Department

These departments are open with business as usual, with special protocols in place.

Meetings & Appointments

The City of Fishers is working to reduce the number of external meetings during this time. If you have a scheduled meeting and are unsure if it is continuing, please reach out to the City staff member you are planning to meet with for information.

Schools & Daycares

Are schools or daycare facilities closed? 
For the latest information on plans for the 2020-2021 school year, visit HSEschools.org.

Daycare facilities are permitted to stay open, but may close at their discretion.

Travel Restrictions

Are there any travel bans or restrictions in place for residents? 

Currently, there are no travel restrictions in place in Fishers.

Local Businesses & Service Providers

Where can I find more information about Governor Holcomb’s reopening plan?

More information about the plan can be found here.

Will trash service continue? 

Yes, however, this is a decision of the service provider. Please contact your provider for more information.

Will mail service continue?

Yes, however, this is a federal decision so residents should monitor media for changes to this service.

What local businesses are open?

For information on when different types of businesses are permitted to open based on Governor’s Holcomb’s reopening plan, visit backontrack.in.gov.

The City has put together an interactive map and Business Guide of the services currently offered by local businesses, available here.

Follow the #ShopFishers hashtag on social media for ways that you can shop small and support our local entrepreneurs.

Resources for local businesses are available here.

Mayor Fadness has lifted the temporary stay on all permitted solicitations within city limits. Residents may request a No Solicitation sticker through the Fishers Police Department. Through the Solicitor Permit process, solicitors agree not to approach properties that display this sticker.

The City of Fishers has lifted the following UDO codes for businesses. This allows businesses to advertise carryout food. The following Articles are not being applied for the duration of the COVID-19 event.

  • Outdoor Display and Storage Standards (Article 6.10): exempts businesses from restrictions associated with outdoor display signs (feather flags, sandwich boards, etc.), allowing businesses to promote service available.
  • Temporary Signs (Sec. 6.17.8): exempts businesses from the permit requirements and standards. Permanent signage will still require permitting for installation.

Are food trucks permitted in neighborhoods?

Food trucks are permitted with the following guidelines:

  • Food trucks must be registered with the County Health Department to operate in Hamilton County
  • Food trucks should implement mobile/online ordering for residents to utilize to avoid lines and person-to-person contact
  • Residents must abide by the CDC’s guidelines of 6-foot distance when waiting for food orders
  • Residents should reduce the number of family members waiting for food orders. For example, only one adult to visit the food truck and/or wait in line. Children should remain at home if possible.

Which local businesses are currently hiring?

We’ve set up a virtual job fair where local employers currently hiring full or part-time positions can connect with potential employees. Learn more here.

Are the local BMVs still open? 
Per MyBMV.com: All BMV branches are open for walk-in and appointment.

Fishers Stormwater Utility

New stormwater bills were sent out on May 18 and payment was due June 30.

Vectren, a CenterPoint Company
Customers may call 1-800-227-1376 for assistance.

Duke Energy 
Suspending disconnects until further notice
More information

Citizens Energy Group 
Customers may call 317-924-3311 for assistance.

AT&T
Suspending disconnects until further notice, waiver of late fees
Public Wi-Fi spots remain open
More information

Metronet
Suspending disconnects until further notice
More information can be found at Metronet.com

Where is public WI-FI available locally?

The Hamilton East Public Library has complimentary WI-FI access in their parking lots. Information available here.

Support & Resources

Is there information on the federal stimulus package?

As a federal program, their resources are the best sources for information. Visit the IRS website for updates.

What sort of mental health resources are available during this time?

We’re still a #StigmaFreeFishers. If you or a loved one need mental health support, a list of resources is available here. If you have immediate concerns or are in danger, call 911.

Is there assistance on medication and grocery runs for senior citizens? 

The City of Fishers recommends residents aged 65 and older cautiously social distance through Stages 4 and 5. Find resources for ages 60 & older.

Is there housing assistance available?

What food pantries are open in Fishers?

See the list of food pantries. A local food pantry directory is also available from the Good Samaritan network

Are there resources for victims of domestic violence during this time?

Sheltering in place can be terrifying if you’re the victim of domestic violence. But there is help. Prevail of Hamilton County offers these tips for getting the support you need.

Will those who owe child support receive a rebate check through CARES ACT or will the rebate go to the parent who is owed support?

As long as the state notifies the Treasury of the delinquent child support payments, the treasury offset program should automatically send the rebate check to the person owed the child support. Anyone owed past due payments should contact the state to make sure they report the delinquent payments to the Treasury. More information on the program can be found here.